Privacy policy

Online privacy policy of the Alpiq Group

 

SECTION 1: WHEN DO WE COLLECT PERSONAL DATA? WHAT TYPE OF PERSONAL DATA?

Electricité d’Emosson SA (hereafter “EDE SA”) is committed to fair and transparent processing of personal data. We believe it is important for our visitors and customers to know what type of personal data we collect and when. By personal data we mean any information relating to an identified or identifiable person as defined by Article 4 of the General Data Protection Regulation. We collect the personal data of people who visit our website, use our online shop, create an account, subscribe to our newsletter, make a contact request, a media enquiry or apply for a job advertised on our site.

When you visit our website: Please see our cookie policy.

When you use our online shop: We collect the following information: your IP address, information relating to the product ordered and its price, your order number, the specific page of our website on which you ordered our product, your email address, your first and last name, your billing address, your delivery address, your telephone number, the currency used as well as the delivery method and your bank details.

When you create an account on our website: We collect your first and last name, your email address, your telephone number as well as your account number and the password you have chosen.

When you subscribe to our newsletter: We collect your email address, first and last name and information about the product ordered.

When you make a contact request: We collect your contact details and the information provided during your request.

When you make a media enquiry: We collect your contact details and the information provided during your media enquiry.

When you make a job application: We collect your contact details, your application, your CV and copies of your certificates or diplomas.

 

SECTION 2: WHO CONTROLS YOUR PERSONAL DATA, FOR WHAT PURPOSE AND UNDER WHAT LEGAL BASIS?

We want our visitors and customers to be able to exercise their rights as data subjects. You have the right to know who holds your data and to whom to address your requests in your country. We also consider it important that you know the purpose for which your personal data was collected and processed, and under which legal basis. We bear responsibility for the processing of your personal data that falls within our remit.

EDE SA may ultimately cooperate with other companies in order to provide you with an exceptional customer experience. It is for this reason that we may share your data with third parties. You have the right to know who these third parties are and how we guarantee your right to privacy in connection with the transfer of your personal data.

The party responsible for processing your data is:

Electricité d’Emosson SA
Bâtiaz power plant
Ch. du Guilloud 1
1920 Martigny, Switzerland
Email address: info@emosson.ch

As the party responsible for processing your personal data, EDE SA determines the purpose and means of said processing. Any request regarding your data can be sent to the responsible party.

What are the purpose and legal basis for the processing of your personal data?

When you visit our website:

Please see our cookie policy.

When you use our online shop:

Purpose: The personal data we collect allow us to process the order you place via the shop on our website. The collection of this information is essential to enable you, the customer, to place an order to purchase our products.

Legal basis: Based on the relationship between you, the customer, and us, the seller, the processing of data is lawful because it is necessary for the execution of your order.

When you create an account on our website:

Purpose: The personal data we collect allows us to create and manage an account for you on our website. This makes it easier for you to use our online shop and order our products.

Legal basis: The processing of your personal data resulting from the creation and management of the account is carried out on the basis of the agreement that you made with us when creating your account (during registration). You can delete your account at any time.

When you subscribe to our newsletter:

Purpose: The personal data we collect allows us to send our newsletters.

Legal basis: The processing of your personal data resulting from the sending of this newsletter is carried out on the basis of the agreement that you made with us when subscribing to our newsletter. You can unsubscribe from this service at any time.

When you make a contact request:

Purpose: The personal data we collect allows us to process your request and provide a suitable response.

Legal basis: The processing of your personal data resulting from your request is based on a legitimate interest.

When you make a media enquiry:

Purpose: The personal data we collect allows us to process your request and provide a suitable response.

Legal basis: The processing of your personal data resulting from your request is based on a legitimate interest.

When you make a job application:

Purpose: The personal data we collect allow us to process your application.

Legal basis: The processing of your personal data resulting from the anticipation of an employment contract is carried out on the basis of the execution of pre-contractual measures.

Notice: We do not intend to use your personal data for any purpose other than those stated above.

Automated individual decision including profiling

We do not use your personal data to make decisions based exclusively on automated processing, including profiling. Furthermore, we do not use your data to analyse or predict personal aspects relating to you.

 

SECTION 3: WHO ARE THE RECIPIENTS OF YOUR PERSONAL DATA?

EDE SA may share your personal data with internal recipients. These recipients receive your data in order to achieve the purposes described above. Within EDE SA, your data is shared with the following categories of recipients:

  • Media relations
  • Marketing
  • Human resources

EDE SA does not share your personal data with external companies (third-party companies) who may use them for direct marketing purposes, unless you have given us your explicit consent to do so.

 

SECTION 4: HOW LONG DO WE RETAIN YOUR PERSONAL DATA? WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?

How long will your personal data be retained?

We do not retain any personal data for longer than necessary to fulfil a lawful purpose such as the performance of a contract with you or to comply with mandatory retention periods. We have set deadlines for deletion and carry out regular checks in order to ensure that we do not keep personal data any longer than necessary.

What are your rights and how can you exercise them?

Right to revoke your consent: You have the right to revoke your consent to the processing of your data at any time by contacting Electricité d’Emosson SA, centrale de La Bâtiaz, chemin du Gilloud 1, CH - 1920 Martigny.

Right to object to data processing: You have the right to revoke your consent to the processing of your personal data at any time, including profiling. EDE SA will cease processing your personal data unless we can prove legitimate and compelling reasons for doing so which outweigh your interests, rights and freedoms, or in order to ascertain, exercise or to defend a right in court.

Direct marketing: The right to object relates in particular to direct marketing. You have the right to revoke your consent to the processing of your personal data for marketing purposes at any time, including profiling.

Right of access: You have the right to obtain confirmation from us as to whether personal data relating to you is being processed.

Right to rectification: You have the right to have inaccurate personal data concerning you promptly rectified by us. Taking into account the purposes of the processing, you have the right to have personal data completed if it is incomplete, including by providing an additional declaration.

Right to erasure (‘right to be forgotten’): You have the right to have personal data concerning you promptly erased when the reason for erasure is not excluded by Art. 17 (3) GDPR.

Right to restrict processing: You have to right to request that we restrict processing if one of the following applies:

  • You contest the accuracy of your personal data
  • The processing is unlawful and you require use of the data to be restricted in lieu of erasure
  • We no longer need your personal data, but you need it to exercise or defend against legal claims
  • You have objected to processing pending verification of whether the legitimate grounds pursued by the controller prevail over those of the data subject

Right to data portability: Where feasible, you have the right to receive personal data concerning you that you have provided to EDE SA in a structured, commonly used and machine-readable format and have the right to transmit this data to another controller.

Exercising your rights: you can exercise your rights simply by using our form : CLICK HERE

What will we do with respect to third parties to which your personal data has been communicated?

Notice: EDE SA will communicate any rectification or erasure of personal data or any restriction of the processing of this data to each recipient to whom it has been communicated, unless this proves impossible or requires disproportionate effort. We will provide you with information about these recipients upon request.

 

SECTION 5: WHAT SAFEGUARDS DO WE APPLY TO PROTECT YOUR PERSONAL DATA?

No transmission over the Internet is completely secure or error-free, nor is any stored data free from vulnerability. However, the technical and organizational measures that we and our partners take ensure an appropriate level of security and confidentiality for your personal data appropriate, including to prevent unauthorised use or access to this data, as well as to equipment used for their processing.

We use a variety of security measures, including sophisticated encryption and identification tools, to keep your personal data secure. Your personal information is stored on secure networks and is only accessible to a limited number of people required to maintain the confidentiality of said information. All information you provide to us is stored on secure servers.

 

SECTION 6: HOW TO LODGE A COMPLAINT

Right to lodge a complaint with our Data Protection Officer:

For any complaint, you can first contact our Data Protection Officer:

Electricité d’Emosson SA
Bâtiaz power plant
Ch. du Guilloud 1
1920 Martigny, Switzerland
Email address: privacy@emosson.ch

Right to lodge a complaint with our supervisory authority: In the event of an unsatisfactory solution from our Data Protection Officer, you have the right to lodge a complaint with the following supervisory authority:

Switzerland
Federal Data Protection and Transparency Commissioner
Feldeggweg 1
CH-3003 Berne, Switzerland

 

SECTION 7: MISCELLANEOUS

Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy policies of these websites.

Changes to our privacy declaration

We may revise our privacy declaration from time to time. In such an event, we will post a notice on our website for 30 days.

Questions and comments

We welcome any questions and comments you may have regarding our privacy declaration. Do hot hesitate to contact us (see section 2).

Last updated: March 2018